Privacy Policy

At Headbrid Marketing (Pty) Ltd ("Headbrid", "we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website headbridmarketing.co.za and enroll in our Headbrid Marketing Academy courses.

This policy is fully compliant with the Protection of Personal Information Act (POPIA) No. 4 of 2013 of South Africa.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for a masterclass, express an interest in obtaining information about us or our products and services, or otherwise contact us.

The personal information we collect may include:

• Identity Data: First name, last name.
• Contact Data: Email address, phone/WhatsApp number.
• Business Data: Business name, province.
• Enrollment Data: Course selection, special requirements, and questions.
• Technical Data: IP address, browser type, and device information (collected automatically).

2. How We Use Your Information

We use the information we collect for the following specific purposes:

• Enrollment Processing: To process your application for the Small Business Marketing Masterclass and manage your seat.
• Communication: To send you enrollment confirmations, payment instructions, course access details, and updates about the masterclass.
• Support: To add you to the post-event WhatsApp support group and answer your queries.
• Legal Compliance: To comply with South African laws, including POPIA and tax regulations regarding invoicing.

3. Legal Basis for Processing (POPIA Compliance)

In accordance with POPIA, we process your personal information based on the following grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., when you check the POPIA consent box on our enrollment form).
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you (e.g., providing the course you paid for).
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided it does not override your rights (e.g., improving our website security).

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third parties who assist us in operating our website and conducting our business, such as:

• Payment Processors: To securely process your offline or online payments.
• Course Platforms: To grant you access to the online learning materials.
• Communication Tools: To facilitate the WhatsApp support group.

All third-party service providers are contractually obligated to keep your information confidential and secure.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes storing enrollment data in secure, password-protected environments and using encrypted connections (HTTPS) on our website.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Typically, we retain enrollment records for a period of 5 years for tax and audit purposes.

7. Your Rights as a Data Subject

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request the correction or deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time (though this may affect our ability to provide the course to you).
• Lodge a complaint with the Information Regulator if you believe your rights have been violated.

To exercise any of these rights, please contact our Information Officer using the details below.

8. Information Officer Contact Details

In terms of POPIA, we have appointed an Information Officer who is responsible for overseeing our data protection strategy. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

9. The Information Regulator

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Regulator of South Africa:

Information Regulator (South Africa)
Email: complaints@inforegulator.org.za
Website: inforegulator.org.za

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.